Osteopathy FAQ’s

At your first visit to Live Well Health Centre, your Osteopath will sit down with you and go through a detailed case history of your presenting complaint and general medical history. This helps them to achieve an understanding of your overall health before conducting a physical exam to identify the areas of dysfunction related to your presenting health concerns. Once an accurate diagnosis of your issue has taken place a hands on treatment followed by advice on management and exercise is provided by your Osteopath to help assist your recovery.

Note: Please allow 45 minutes for your initial consultation and 30 minutes for subsequent appointments.

To get the most out of your treatment, ensure you are wearing loose, comfortable clothing.

Osteopaths have a wide variety of techniques they use to treat various injuries.

These include:

  • Soft Tissue Massage
  • HVLA Manipulation (high velocity, low amplitude adjustments to encourage movement at joints)
  • Muscle Energy Technique (muscle contractions to help encourage lengthening shortened muscles)
  • Counterstrain (placing muscles at a point of ease to help release tension)
  • Articulation (passively moving joints to encourage movement)
  • Trigger Point Therapy (applied pressure to an area that refers pain to other parts of the body)
  • Functional Techniques (gently moving joints to place them in a state of ease)
  • Cranial Therapy (light touch therapy around the sacrum and cranium to ease movement)
  • Dry Needling & Cupping 
  • Myofascial Technique
  • Rock-taping
  • Stretching
  • Exercise Prescription

Please allow 45 minutes for your initial consultation and 30 minutes for subsequent appointments. Note if it is your visit time visiting we suggest coming 5-10 minutes prior to your scheduled appointment time to fill out any necessary paperwork before you consultation begins.
To get the most out of your treatment ensure you are wearing loose, comfortable clothing.
  • Initial consultation: $130
  • Subsequent consultation: $100
  • Extended Consultation (45 minutes): $130 
  • Long consultation – 1 hour: $160

* Please note all missed appointments without 24 hours notice will incur a 50% cancellation fee, payable before you next appointment.

Osteopaths are primary health care providers that are qualified with a five year University education to assess and diagnose your health concerns. In Australia all Osteopaths are insured and registered with the Osteopathic Registration Board of Victoria (APHRA) and are members of Osteopathy Australia. In accordance with registration laws, all Osteopaths are required to keep up to date with education, and reforms through mandatory continued professional development every year.

Osteopathic techniques are gentle and designed not to place stress on the tissues during pregnancy. Our Osteopaths at Live Well have undergone further training in treatment techniques that may help women throughout all stages of pregnancy in a safe and effective way.

It is normal for some people to feel slightly tender or bruised after treatment. This may last anywhere from 24-48hours after treatment.

Osteopathy is covered by most private health funds under ‘extras’ however, the amount covered depends on your level of cover and there may be a gap fee.

Live Well Health Centre does accept patients with a EPC Plan referral from their General Practitioner. We do not however bulk bill these referrals and there will be a small out of pocket gap fee once the medicare rebate of $52.95 is subtracted from the consult fee.
When it comes time to paying the consult fee on the day of service, the receptionist will take full payment for the consultation. Directly after payment has been made, your Medicare card will be used to reimburse a $52.95 Medicare rebate back into a savings or cheque account within 24 hours. To allow us to process the rebate into your account we will need a EFTPOS card with a savings or cheque account. Rebates cannot be processed on credit cards. Patients with no EFTPOS card will be given a receipt to take to Medicare for rebate. Example: Peter has a EPC plan from his GP for 5 visits to see the osteopath. When it comes time to paying for his consultation, Peter provides his EPC form to the receptionist and a EFTPOS card to pay for the $95 initial consult fee. After payment, Peter’s medicare card is swiped on the HICAPS/EFT machine and medicare approves a rebate of 52.95 back into Peter’s account. The receptionist will then proceed by swiping Peter’s EFTPOS card which has a savings or cheque account so that the rebate can be placed into Peter’s account within 24 hours. If Peter did not have a EFTPOS card instead had a credit card or cash to pay, then the receptionist will not be able to place the Medicare rebate into an account. In this instance a receipt will be provided and Peter will have to attend a Medicare branch for his rebate. Please speak to our friendly staff for more information.

We do accept patients with DVA benefits with a referral from your GP and a Gold card.

We can directly bulk bill these payments.

Please speak to our staff for more information.

We do accept patients with a Workcover claim however we do not bulk bill.

All consultations must be paid for in full on the day of your appointment.

You can then send a copy of your invoice to your insurer.

Please note that with some insurers there may be a small gap fee.

Please speak to our staff for more information.

We do accept patients with a TAC Claim number.

We can directly bulk bill these payments.

Please speak to our staff for more information.

Dry needling is a technique that involves inserting a fine needle into tight muscle or connective tissue that may be contributing to your pain. Although the needles used are similar to those in acupuncture, dry needling focuses more on intramuscular stimulation through the needling of dysfunctional tissues.

It is a form of soft tissue treatment that works effectively in conjunction with manual therapy. It may help to relieve muscular aches, spasms, trigger points and tightness.

Needling at Live Well Health Centre

The needles are very small so you may feel a small prick as the needle is inserted, however it should not be overly painful.

It is common to have small or slight bruising after needling or have mild post treatment soreness.

Cupping is technique that involves placing special cups to create suction by drawing up the skin and the superficial muscle layer. The cups are either left in place or moved along the skin with the help of oil.

As cupping can reach muscles up to 4 inches below the skin, it is helpful in removing toxins, assisting with blood flow and loosening tight muscles.

With cupping, it is normal to have purple bruises afterwards where the cups have been.

Live Well Health Centre Cupping